FAQ's

Labeling Instructions

Dear Guest,

• Enclosed you will find everything you need to ship your luggage with High Country Shipping.
  
  
• High Country Shipping (HCS) will pick up your luggage on the agreed upon date.
  
  
• HCS can not guarantee a specific luggage pick-up time so if you may not be home, please leave your luggage in a secure location where the driver can find it. If the location is not obvious, please leave a note so the driver will be able to locate the items.
  
  
• For air shipments, you will find the pre-printed labels in this packet.
  
  
• For ground shipments, the driver will be bringing labels to place on the luggage.
  
  
• Ground tends to pick up later in the day so don’t become surprised if they pick up as late as 7pm.
  
  
• HCS will be tracking your luggage to make sure it has been picked-up and will send an email when it arrives at our storage facility.

Welcome Package Checklist

• Luggage tags
  
  
• Shipping labels (For Air shipments only, for Ground shipments the driver will bring labels)
  
  
• Zip ties (White or Bla

Follow these  simple shipping instructions

• Shipping Luggage without a Box.
  
  
• Wrap luggage tag around the luggage handle.
  
  
• Place white zip tie through the hole in the luggage tag and around the handle.
  
  
• Use black zip ties to secure zippers on luggage if zippers are not locked.
  
  
• Put your name both inside and attached outside to each piece of luggage.
  
  
• For air shipments, remove the sticky shipping label from backing and place on luggage tag.

(Driver provides labels for ground shipments)

• Place items on porch or other secure area for driver to pick up on scheduled pick up date.
  
  
• Shipping Luggage with a Box.
  
  
• Remove shipping label from backing and place on box.
  
  
• Put your name both inside and attached outside to each box.
  
  
• Place items on porch or other secure area for driver to pick up on scheduled pick up date.

Restrictions on what you can ship
Please verify that your shipment(s) will not contain any dangerous or regulated items listed on FedEx’s list of dangerous goods. This list includes:

This list is subject to change without notice. If you are not sure whether an item is considered dangerous or is regulated, contact the U.S. Department of Transportation (DOT) at 1-800-467-4922.